Looking for help with AssetTiger?

First, make sure to contact your library administrator or our team (fairplaylibraries@gmail.com) and ask to become a library manager. Then, download the AssetTiger app on your phone and you’re ready to go! 

1) Register a family:

Families who wish to use the library will need to be added as a registered user before an item can be checked out to them.

  1. Open the AssetTiger app.

  2. Press the menu icon in the upper left corner (three horizontal lines).

  3. Press “Advanced”  “Persons/Employees.”

  4. Press “+” in upper right corner.

  5. Add the parent's name, phone number, and email.

  6. Select your site name (e.g. OHO, Bill Wilkerson).

  7. Press “Save” in upper right corner.

Congratulations! You've registered a family. You can now check out items to them. 

2) Check-out an item:

We recommend scanning the items' barcodes, since this is the fastest way to check items in + out. 

  1. Open the Asset Tiger app.

  2. Press “scan” from the menu on the bottom of the screen (it takes a second to load). (If this is your first time, you'll press “OK” to allow camera access.)

  3. Scan the barcode of the item.

  4. Press “actions” →  “check out”

  5. Type a registered user’s name after “Assign to*”

  6. Tap the check mark next to “no due date” and add a due date (e.g. the time of their next appointment, 1 month from check-out, etc.)

  7. Check “send email” and add the user’s email address—this way they will get a copy of their reservation info (e.g. check-out date, items loaned, due date). Any notes you type will be included in the email sent to the user.

  8. Press “Check-out” in upper right corner.

*You will need to register a family member (see directions above) before you are able to type in their name. 

3) Check-in an item:

  1. Open the AssetTiger app.

  2. Press “scan” from menu on the bottom of the screen.

  3. Scan the barcode of the item.

  4. Press “actions” →  “Check in”

  5. Ensure that return date is accurate.

  6. Press “Check-in” in upper right corner.

Help! I'm a library administrator. How do I add other people as managers?

  1. Press menu icon in upper left corner.

  2. Press “Advanced” →“Users” →“+”

  3. Group Name: Assign them to the relevant manager group (e.g., if you are the First Elementary School administrator, you want to add others as First Elementary School managers.)

  4. Enter in all contact info.

  5. Press “Save” in upper right corner.

Need help with something else? Contact us at fairplaylibraries@gmail.com.